Need support? Our team is here to help you!

At Amista, the customer comes first. That’s also the idea behind our support desk. Do you have a software problem or do you need assistance? The support team will help you with all your IT issues.


Support Belgium & Luxembourg

SAP Business One

+32 (0)78 050 864

Recomatics & SmartDoc 

+32 (0)9 231 76 86

Please contact our Belux support desk. For all your questions, mail or call us! If desired, we will visit you on site.

Support The Netherlands
+31 (0)88 060 1500 (Almere – Dordrecht – Venray)

Contact our SAP certified support desk for SAP Business One support. Our team is available for technical questions.  For all your questions about the software, give us a call! If desired, we can visit you on site.

Our support consultants are always happy to take a look with you. If necessary, they can take over your screen to resolve the issue immediately via a TeamViewer or Splashtop (Almere) session.

Start a TeamViewer session

Do you have a technical or practical question about our software or hardware? Or do you want to report a problem with a product?

With TeamViewer, we provide our customers remote support for certain issues. Download TeamViewer for safe and fast support. No additional installation required.

Download TeamViewer

Specific solution support Belgium & Luxembourg

SAP Business One – Open a ticket

Do you have a software problem? Need technical assistance? Open a support ticket, our team is ready to help you!

Have your login ready. If you are a client and do not yet have a login, you can create one in the next step.

Open a ticket

SAP Business One – Download manuals

Consult our online library with instruction manuals, installation guides and product-related information.

Have your library login ready. If you are a customer and do not have a login yet, please request one here.

Go to online library

Recomatics – Hotline

Please send us an email with the following information to help ensure a smooth handling of your support case:

  • Since when does the problem occur
  • Brief description of the problem
  • Optional screenshots or documents as an attachment
  • Batch or document numbers
  • Does the problem occur with one or more users
  • For a technical problem with a scanner, please also state the name and telephone number of the scan operator

The team can be reached on working days Monday-Friday from 8.30 am to 5.00 pm (CET).


Our employees always strive to give you the best possible support, and this in the fastest and most efficient way possible. The possibility to connect remotely is important.

Recomatics Hotline

Secure and fast support via TeamViewer. No additional installation required.

Download TeamViewer

Turn your users into real SAP experts!

Increase the efficiency and end user satisfaction of your SAP applications by giving your employees access to training content or in-application help!

Our digital learning tools offer continuous learning opportunities to SAP system users in real-time. The Learning & Change Management team develops interactive e-learning content that users can access where and when it’s needed.

Interested in a job at Amista?