WalkMe

From onboarding and training to customer engagement and process automation, WalkMe is used across industries to maximize software adoption and user productivity.

What is WalkMe?

WalkMe is a Digital Adoption Platform (DAP) that empowers your users to confidently interact with any digital system — from ERP to CRM and beyond — through on-screen guidance, automation and real-time insights.

Instead of endless manuals, support tickets or lost productivity, WalkMe offers just-in-time help right inside the application. It’s like giving every user their own digital coach.

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WalkMe, because simply launching a new system is not enough

Most digital transformation efforts fail at the adoption stage, not because the tools are wrong, but because users never learned to work with them properly.

WalkMe bridges that gap by:

  • Guiding users step-by-step through complex processes
  • Automating repetitive actions
  • Reducing support requests
  • Delivering behavioral data to optimize continuously

Why choose WalkMe as your Digital Adoption Platform?

✅ No-code, fast implementation

Build flows, tooltips and automation without needing developer skills.

✅ Scalable across any tech stack

From SAP to Salesforce to proprietary platforms: WalkMe adapts to your tools.

✅ Context-aware & personalized

Every user gets the right help at the right moment, based on their behavior and role.

✅ Data you can act on

Track adoption metrics and user friction in real time, and improve continuously.

WalkMe for SAP applications

Whether you’re working with SAP Coud ERP (S/4HANA), SAP SuccessFactors, SAP Ariba, or any other SAP module, complexity can get in the way of productivity. That’s where WalkMe comes in. As a Digital Adoption Platform (DAP), WalkMe provides step-by-step guidance, automation, and actionable insights layered directly over SAP so your teams don’t just log in, they truly engage.

WalkMe is already embedded into your SAP apps, guiding users through key workflows from day one.

  • SAP SuccessFactors: Streamline HR processes and boost employee self-service
  • SAP Cloud ERP (SAP S/4HANA): Accelerate ERP transformation and guide users through change
  • SAP Concur: Simplify travel and expenses while ensuring full compliance
  • SAP Ariba: Make procurement seamless and policy-compliant

 

Action

Build contextual SAP guidance

Build in-app experiences and automations—natively integrated into SAP and delivered directly in the flow of work. Launch faster, scale easily, and drive consistent user success—no dev team required.

Experience

Power seamless workflows in SAP

Deliver personalized, in-app guidance that adapts to each role and SAP workflow. Streamline tasks with real-time walkthroughs and automations to boost productivity and drive user satisfaction.

Data

Unlock insights to maximize SAP adoption

Optimize digital adoption, uncover improvement areas, and prove software ROI with deep insights into user interactions, engagement with guidance, and overall SAP usage.

FAQ

WalkMe overlays a smart guidance layer on top of your tools and applications, using automation and AI to deliver just-in-time support.

  1. Faster onboarding: new employees learn by doing right inside the tools they need.
  2. Lower support costs: self-service tools reduce the burden on IT and helpdesks.
  3. Higher adoption rates: End-users feel supported and confident working with new enterprise apps or systems.
  4. Increased productivity: guided workflows and automation speed up daily tasks.
  5. Better decisions, backed by data: use behavioral insights to improve training, communication, and UX.

Yes, absolutely! We will assess your situation and make an ROI calculation based on:

  • Training cost reduction
  • Time-to-productivity
  • Expected drop in IT support ticket requests
  • Expected time saved on repetitive tasks
  • Feedback surveys to track user experience

WalkMe is ideal for companies that:

  • Are rolling out enterprise software (e.g. SAP, Microsoft, Salesforce, Orcale, Workday, …)
  • Have a large, diverse user base with different needs and roles
  • Need to reduce training costs
  • Want to support users proactively instead of reactively
  • Are going through continuous digital transformation
  • Struggle with low system usage or high support load

Get started with WalkMe powered by Amista

At Amista, we help you do more than just implement WalkMe. We guide you through the full process: from identifying bottlenecks and building user flows, to embedding the platform in your enterprise tools and optimizing based on analytics.

Let us show you the possibilities of the WalkMe Digital Adoption Platform during a free 60 minutes discovery and demo session.