As an emergency center, Eurocross, with approximately 400 employees, provides assistance to the customers of its clients, such as insurers and car leasing companies, 24 hours a day, 7 days a week, from offices in 5 countries. Eurocross believes that assistance is a profession. It requires a quick assessment of the situation and being able to offer the right solution.
Eurocross provides assistance to people in need worldwide. From lease car drivers involved in an accident, travelers with breakdowns or in life-threatening situations to assistance for users of the personal alarm system. To ensure the smooth financial settlement of their assistance service, Eurocross Assistance relies on SAP Business One and partner Amista.
SAP Business One enables us to set up our financial processes flexibly, without the need for a lot of customization. Amista always thinks along with us in this, just as we do for our customers. Amista therefore fits our DNA perfectly.
The implementation of SAP Business One has delivered significant improvements in Eurocross’ financial processes and payment runs. The processes are now more effective, which has led to savings in valuable time, including international payments.
The improved efficiency has also resulted in increased traceability of any errors in financial records.
Using Amista’s expertise on Eurocross processes and the standard capabilities available in SAP Business One, Eurocross is making almost no use of customization.
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