The CX Safari
- September 20, 2022
- De Serre, Lange Gasthuisstraat 29/31, 2000 Antwerpen
The Amista Customer Experience Safari
Dare to explore what omnichannel, real-time, personalization at scale means and deliver marketing moments that matter!
As businesses look for better ways to build relationships with their customers and deliver messages that are fast, personalized and effective, marketing & customer data platforms have become a key investment priority for customer experience leaders.
With that in mind, you will get insights on:
- Marketing Automation: capturing data insights and delivering personalized messages to your customers at scale
- Customer Identity and Access Management for channel integration: ensuring interoperability between systems and channels to offer a seamless experience and transfer of information at every touchpoint
- Personalization: unlocking the potential of customer data to deliver the right information at the right time
Discover how to use SAP Customer Data tools to bring the right message at the right time in each channel. SAP Customer Data Platform allows you to create customer journeys by combining operational data with identity and consent, linked together with contextual and behavioral data.
A short recap
The CX Safari event was quite an experience! 🌴
A tropical cocktail of enthusiastic participants, inspiring speakers, live demonstrations and use cases, served in the urban jungle at ‘the Serre’. A big thanks to all attendees for taking the time to attend our event at this beautiful urban jungle in the heart of Antwerp!
It was an inspiring afternoon filled with tons of insights on the impact of multichannel experiences, customer consent & data management, customer experience in the digital shift followed by some live demos and a crazy giveaway: a voucher for a stay at the Botanic Sanctuary Antwerp hotel!
Shoutout to our amazing speakers, it was a pleasure working with you and having you as our guests Carole Lamarque, Jamie Ward, Niall O. and Ludo Mattheussen.