25% higher data accuracy and 30% less manual effort with a single master data foundation
From fragmented data to trusted insights
As Terumo grew across regions and systems, it became increasingly difficult to maintain reliable, consistent master data. Product names, customer records and pricing information varied between departments, resulting in duplication, inefficiencies and inaccurate reporting.
Terumo’s goal was clear: establish a single source of truth for all master data and build a foundation for digital transformation. Together with Alluvion, powered by Amista, Terumo launched a structured roadmap toward trustworthy data, one that would evolve over time and remain future-ready.
Challenge vs. solution
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Inconsistent and unreliable master data across regions
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Duplicates in customer and product records
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Lack of ownership and governance policies
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Reactive approach to data quality and late error detection
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Limited visibility across multiple disconnected systems
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Centralized data management with SAP MDG and Alluvion MPP
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Standardized, first-time-right data entry processes
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Automated duplicate detection and data validation
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Integration with cloud applications like Salesforce and Concur
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External data verification for improved accuracy
For Terumo-Europe, the Alluvion MPP on top of SAP MDG is a strategic tool that supports process automation and increases productivity. The add-on is extremely well integrated, so much so that our end user doesn’t know where SAP MDG ends and the MPP starts.
About the solution
Terumo and Alluvion, powered by Amista, implemented a five-step roadmap to achieve trusted master data:
Terumo shifted from Excel-based solutions to SAP MDG, supported by the Alluvion MPP addon, establishing it as the single source of truth. This eliminated duplicate data and ensured first-time-right data entry through defined governance flows and data validations.
Introducing Fiori applications enhanced user experience, while enabling HANA search improved error-tolerant search results and duplicate detection. This gradual, agile approach helped ease the transition to S/4HANA.
By consolidating data sources and standardizing definitions, Terumo significantly improved data quality and reduced maintenance costs. Tools from SAP MDG for data consolidation, standardization, and cleansing were key to this step.
Terumo together with Alluvion, powered by Amista, designed a master data integration architecture to manage data across various systems, including Salesforce and SAP Concur. SAP MDI acted as a control tower, orchestrating data between systems to ensure accuracy.
Terumo integrated external data providers for automated address validation, bank account verification, and credit scoring. This proactive approach minimized manual data correction efforts and ensured data accuracy.
Results vs. business impact
- 25% improvement in data accuracy
- 30% reduction in manual data management effort
- 30% increase in user adoption, driven by intuitive Fiori interfaces and simplified processes
- Streamlined material and customer data maintenance
- Faster and more consistent data entry and validation
- A single source of truth for all master data across regions
- Lower maintenance costs and improved governance
- Better decision-making and compliance through accurate, accessible data
- Higher employee satisfaction and improved collaboration
- A future-ready foundation for ongoing digital transformation
Ready to achieve trustworthy master data?
Customer
Terumo EuropeLocation
Leuven, BelgiumTechnology used
SAP MDGAbout our client
Terumo Europe contributes to society by providing valued products and services in the healthcare market and by responding to the needs of patients and healthcare professionals. Terumo Europe is a core player in the EMEA healthcare market by providing best-in-class quality products and services.