Up to 40% faster CAPEX approvals with a centralized digital workflow across all plants

Ontex case cover

From manual spreadsheets to a digital approval platform

Ontex’s CAPEX approvals were managed through Excel spreadsheets, making the process slow, error-prone and hard to oversee. With information spread across multiple files, teams lacked consistency, transparency and a clear view of budgets. To bring structure and simplicity, Ontex set out to create a digital, standardised solution that would streamline approvals and enable efficient CAPEX management across all its plants.

Consultants at work

Why Amista and SAP BTP?

Ontex partnered with Amista for our ability to turn complex business challenges into scalable, user-friendly solutions using SAP Business Technology Platform (SAP BTP). With our deep expertise in SAP BTP and app development, we designed a future-ready solution that’s both powerful and easy to adopt.

SAP BTP serves as the foundation of the new CAPEX Request Tool, providing a platform that scales effortlessly across all Ontex plants and integrates seamlessly with SAP ECC and Microsoft Dataverse. Together, we built an intuitive solution for every user, from requestor over approver to finance manager, automating multi-level approvals, validating budgets in real time and ensuring full transparency at every step.

Challenges vs. solution

Challenges

  • Manual, Excel-based CAPEX process
  • No centralised visibility of approvals
  • Long approval lead times and high risk of errors
  • Inconsistent data and limited auditability
  • Lack of SAP ECC integration

Solution benefits

  • 100% digital approval workflow built with SAP Build Process Automation and Fiori
  • Seamless integration with SAP ECC and Microsoft Dataverse (Project4You)
  • Automated multi-level approval routing based on role, budget, and cost centre
  • Centralised workflow dashboard for all stakeholders
  • Standardised CAPEX process across all Ontex plants

How it works

The solution combines process automation, system integration and user-friendly design to create a single, reliable platform for all CAPEX approvals.

Built using SAP Fiori Elements and CAP for scalability and a consistent UX, it ensures full traceability from creation to approval.
Key features include:

  • Automated notifications via Microsoft Graph API

  • Real-time budget validation and synchronisation with SAP ECC

  • Integration with Microsoft Dataverse (Project4You) for project linkage

  • Intuitive interface for requestors, approvers and finance teams

Architecture

Areas architecture high res

Results

  • Up to 40% faster approval cycles
  • Centralised CAPEX management across all Ontex plants
  • Improved auditability, compliance, and collaboration
  • Transparent multi-level approval process with full audit trail
  • Seamless integration with Microsoft 365 and SAP ECC

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Customer

Ontex

Technology used

SAP Business Technology Platform

About our client

Ontex is a global leader in personal hygiene solutions, developing and producing high-quality baby care, feminine care, and adult care products. Partnering with retailers and healthcare providers worldwide, Ontex supports over 35 million people every day with products that bring comfort, confidence, and care across generations.