Home Cases BonsenReuling sharp on all fronts, including in document management

BonsenReuling sharp on all fronts, including in document management

Can you help me search?

When Maarten van der Veer took office as ICT manager at BonsenReuling in the summer of 2023, he found an IT environment that was technically a step behind. The document management system was the problem. The on-premise DMS of the time, although already working with metadata, stayed close to a classic folder structure. Because of this set-up and because documents were provided with incorrect and/or inconsistent metadata, retrieval of documents and files was the problem.

It was always quite a challenge to find documents back in the folder structure. Employees regularly sent support tickets to IT with: ‘I can’t find a document, can you help me look for it?’

Maarten van der Veer, IT Manager, BonsenReuling

Philosophy behind M-files prevailed

The strategic ambition Maarten formulated was clear: fully to SaaS and the cloud, working locally on laptops, and information management that grows with the organisation. BonsenReuling tackled the selection thoroughly. Seven systems and suppliers visited for interviews and demos. M-Files via GeONE was one of the final two.
Both were subjected to an extensive Proof of Concept with data, configured metadata and set-up processes, involving 20 key users from all disciplines. The result ultimately gave the philosophy behind M-Files: use over store. The metadata idea: documents as objects with properties instead of files in folders, turned out to be exactly what BonsenReuling needed.

Scalability of M-files put to the test

Shortly after going live, a litmus test for the scalability of M-Files followed. BonsenReuling merged with De Kok Accountants & Advisers, an organisation with three branches in Twente and 45 employees. The integration of all data in the BonsenReuling M-Files domain went almost flawlessly via GeONE’s migration tooling.

M-files combined with Copilot will be a super powerful combination

BonsenReuling is closely following the strategic partnership between M-Files and Microsoft. Maarten: “If you set that up properly, you have a super powerful combination on your hands.” Before AI can really do its job, the basics need to be in place. “The basics have to be right. Then you can move on very quickly and really harness the power of AI tools.”

Want to read more?

→ Discover the full case here!

Ready to Future-Proof Your Business?

Connect with Amista and start your success story today

Customer

BonsenReuling

Technology used

M-Files

About our client

BonsenReuling is a leading accounting and advisory firm in the eastern Netherlands. With more than 230 employees, they support entrepreneurs with accountancy, tax advice, corporate finance, and HR services. Their promise — “Sharp on all fronts” — begins with their internal information management, and M‑Files helps them deliver on that promise.