Greater impact on care through fewer administrative tasks at Beter Zien

Direct business value

By drastically reducing manual tasks, centralising data and automating processes, Beter Zien created more control, less risk and more time for care. Thanks to SAP ERP, targeted integrations and document automation, the organisation now has a stable and scalable IT landscape that grows with their mission.

Situation

Beter Zien is not a traditional optician, but a specialist in solutions for people with severe visual impairments. This requires absolute accuracy, full traceability and efficient processes.
With approximately 20 users, the organisation had been running SAP ERP for finance, logistics and production for years. At the same time, production data, purchasing and client information were partly managed via Excel and external portals. This resulted in extra manual work, limited transparency and an increased risk of errors and non-compliance.

Why Amista

The collaboration between Beter Zien and Amista has been going strong for more than 20 years. This long-standing relationship means that we have a thorough understanding of the organisation, the sector and the sensitivities of working in a healthcare context.
Amista was not chosen as a traditional IT supplier, but as a partner that thinks along with us, sets priorities and optimises step by step. Always with a focus on stability, user-friendliness and measurable business value.

The challenge

Beter Zien wanted to eliminate time-consuming manual tasks and fragmented data without disrupting daily operations. Excel had to make way for reliable, integrated processes. Documents had to be managed securely, centrally and accessibly, including for clients.

Solution and impact

Solution

Amista built on the existing SAP ERP environment and strengthened it with:

  • SmartLynx integrations for production data and purchasing via external order portals
  • B1UP from Boyum for added ease of use and efficiency
  • APconnect One for automated financial processes
  • SmartDoc as a centralised and secure document archive for medical and insurance documents, including client access

Everything integrated into a single coherent landscape, without adding complexity.

Impact

  • Significant reduction in manual tasks and error-prone work
  • Complete control over critical data and documents
  • Improved collaboration between departments
  • More time and focus for employees on what really matters: caring for clients
  • A future-proof platform that enables further digitisation

Watch the customer video case study

Amista understands our context. They build on what works and never lose sight of the reality of our care environment.

DaniĆ«lla Jansen – Managing Director Beter Zien

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Customer

Beter Zien

Technology used

Amista Document Flow, APconnect, SAP Business One, SmartLynx

About our client

Beter Zien develops specialised solutions for people with severe visual impairments. They combine healthcare expertise, customisation and production, with quality and reliability as standard.