Instant allergen insights across 1,900+ locations with a scalable SAP BTP solution
Making allergen transparency effortless
When you’re serving thousands of meals a day across hundreds of locations, accuracy matters. For Areas, making allergen information clear and reliable protects both customers and brand trust.
As Areas continued its digital evolution, they teamed up with Amista to build a scalable, multilingual Allergens Application on SAP Business Technology Platform (SAP BTP). The goal? To give every customer instant access to the right allergen information, wherever they are through a simple, QR code–based web app.
Challenges vs solution
- Inconsistent allergen data across locations and systems
- Manual, error-prone workflows for updating menu information
- Limited visibility into location-specific allergen details
- Need for multilingual support across international markets
- Role-based access needed for customers and internal teams
- Scaling the solution across 1,900+ restaurant touchpoints
- Centralized, reliable source of truth for allergen and menu data
- Real-time data updates powered by SAP Datasphere
- Responsive SAPUI5 web app for desktop, tablet, and mobile
- Multilingual interface with PDF export for easy compliance
- Role-based views tailored for customers and managers
- Scalable architecture ready for global rollout and growth
About the solution
Amista built the Allergens Application on SAP Business Technology Platform using Datasphere, CAP and SAPUI5 to deliver a secure, high-performance and user-friendly experience.
Customers get real-time allergen data via QR codes on any device, while managers have access to additional views and controls, can switch locations and download allergen PDF reports. The solution is multilingual, responsive and ready to support future growth and international expansion.
Architecture
Results
- Reduced risk of allergen-related incidents and complaints
- Improved operational efficiency with automated digital processes
- Scalable solution supporting future growth and international expansion
- Stronger customer trust and brand preference through transparency
Why partner with Amista?
At Amista, we deliver solutions that work combining deep SAP expertise with a no-nonsense, hands-on approach. Our multidisciplinary teams turn complex requirements into simple, scalable and future-proof solutions.
For Areas, that meant transforming a compliance challenge into a seamless, customer-focused experience, one that ensures safety, builds trust and scales effortlessly across locations.
Ready to future-proof your digital operations?
Customer
AreasTechnology used
SAP Business Technology PlatformAbout our client
Areas is a global leader in travel dining and retail, serving 348 million customers annually through more than 1,900 restaurants and points of sale across 10 countries.