Zero downtime go-live and real-time retail control across 150,000 products with SAP Business One
About Europoint
Europoint, a large-scale retailer in Waregem, is a true one-stop shop for families in-store and online. From garden furniture to pet food and from construction materials to baby gifts, their 20.000 m² store holds over 150.000 products. With a focus on customer-centric innovation, they sought to streamline and scale their digital and operational infrastructure to meet growing demand and evolving customer expectations.
The company’s young and forward-looking management team made a bold choice: a complete digital transformation, built on SAP Business One.
Why SAP Business One with Amista?
After a thorough comparison of ERP systems, including Odoo, this SME chose SAP Business One via Amista. Not just for the experience and expertise of the people behind the project, but because of the system’s proven stability, clarity and reliability.
Europoint opted for customization where necessary, without sacrificing user-friendliness. SAP Business One gave them the safest feeling: a system that has been running for years, is supported by a global ecosystem of suppliers, and where everything is logically linked; from relationship cards to documents and workflows.
We needed a solution that was not only scalable and dependable, but also truly aligned with our business processes. With Amista, we immediately felt: these people know their stuff. They understand what we need.
As Europoint expanded, their scale brought unique operational challenges:
- An outdated ERP system that couldn’t keep up with their ambitions
- Complex stock and purchasing flows due to the massive assortment
- Retail operations (both physical and digital) needed tighter integration
- A need for smoother in-store processes and customer interactions
Their existing systems limited growth and efficiency:
- Manual processes and lack of real-time integration with backend systems.
- A growing webshop required seamless synchronization with inventory and sales data.
- Manual invoice generation slowed operations and increased the risk of error.
- Inefficient manual workflows across sales and finance processes.
To tackle these challenges, Europoint partnered with Amista to implement a tailored stack of solutions:
- SAP Business One replacing legacy ERP with a future-proof system, now managing everything from purchasing and inventory to finance.
- SmartLynx enabled robust integration between systems such as Shopify, Peppol, and SAP Business One.
- Retailpack provided industry-specific retail functionality, enhancing the in-store POS experience.
- Boyum’s B1 Usability Package enhanced the user experience with custom workflows and intuitive interfaces.
- Custom-built web client apps to support in-store order intake, specific inbound logistics policies, and more.
This combination of tools helped Europoint streamline operations while gaining the flexibility needed to scale.
Amista delivered a full-stack modernization project. With the go-live we were amazed, no downtime and in just 12 hours, our entire operation shifted to our new digital backbone.
Results
The success of this project is based on a strong collaboration between Europoint’s ambitious leadership, close involved of end-users and Amista’s multidisciplinary SAP Business One team. With retail expertise, technical precision, and a ‘we get it done’ mindset, Amista proved its strength in a complex retail environment.
Europoint now operates with increased agility, data accuracy and process automation, all enabled by a tightly integrated solution architecture. By combining SmartLynx, Retailpack, SAP Business One and Boyum’s B1 UP, they’ve built a retail system ready for the future.
- Masterdata is key: Don’t rush on data as it is extremely important, take your time to check everything thoroughly before exporting your data
- Preparation is everything: Meticulous planning and clear prioritization of custom development ensured a clean go-live.
- People make the project: The Amista team worked hand-in-hand with Europoint’s staff from day 1, translating business needs into digital processes.
- Full system go-live within 12 hours: no disruptions, no downtime
- Real-time inventory synchronization across webshop and store
- Faster checkout and better customer service
- POS system integrated with SAP Business One, ensuring sales data flows seamlessly into backend processes
- Peppol invoices are sent automatically
- Automated invoice runs improved billing speed and financial accuracy
Ready to streamline your retail operations?
Customer
EuropointLocation
Waregem, BelgiumSector
RetailTechnology used
SAP Business One, SmartLynxAbout our client
Europoint is a leading Belgian retailer specializing in toys, baby products, and lifestyle items. Known for their extensive online catalog and in-store experience, they serve families with a focus on quality, convenience, and service.