Take Your Processes to the Next Level with GenAI
With GenAI integrated into your SAP processes, you’ll unlock capabilities that were once out of reach. Tasks that required human judgment can now be automated at scale, allowing you to make smarter, faster decisions and focus on higher-value work. This transformation enhances your ability to adapt quickly to market demands, improves efficiency, and opens doors to innovations that drive your business forward in ways you never thought possible.
We have successfully tackled five unique business challenges using generative AI as part of the Next Level BTP & AI program
Generative AI is reshaping how businesses operate, and the pace of change shows no signs of slowing down. At Amista, we don’t pursue AI for its own sake but embrace it to deliver tangible business value. By staying at the forefront of emerging technologies, we help our clients gain a competitive edge in an ever-evolving market.
1. AI-Powered Email Classification Bot
Our AI-powered email classification bot benefits medium to large organizations across industries, particularly in administrative and customer service functions. It addresses the challenge of managing high volumes of diverse emails, reducing the manual workload of sorting and forwarding messages. The bot ensures timely responses, enhancing communication flow and operational efficiency. Businesses can expect tangible outcomes like cost savings, scalability, reduced spam, and increased productivity. This solution empowers teams to focus on high-value tasks, improving overall business performance.
Automating the classification and routing of emails reduces manual effort, allowing employees to focus on higher-value tasks and improving overall productivity
Ensuring timely and accurate routing of emails to the correct departments enhances communication within the organization and with external stakeholders
Reducing the time and resources spent on manual email management translates into significant cost savings
Advanced features like sensitivity checks and confidence level indicators minimize errors and ensure compliance with organizational policies
The solution is scalable to accommodate growing business needs and can be customized to fit specific organizational structures and requirements
Advanced spam filtering and sensitivity checks protect the organization from potential security threats and data breaches
The inclusion of human oversight for low-confidence or uncategorized emails ensures accuracy and continuous improvement in the system’s performance
2. A-MisTimeMate
Imagine a world where time tracking in a professional services company is seamless and compliant. A-MisTimeMate is an AI-powered solution for accurate billing and efficient time management. It automatically detects missing time entries, sends timely reminders, and ensures that all comments are free from inappropriate language or personal information. Say goodbye to the hassle of manual time tracking and hello to a streamlined, professional process that boosts productivity and accuracy for your entire team.
Business benefits:
- Streamlined time entry administration reduces overhead costs and improves employee satisfaction
- Increased productivity as staff and managers spend less time on administrative tasks
- Real-time suggestions and reminders during time registration boost accuracy and completeness of entries
- Automated daily follow-ups ensure timely completion, accelerating billing cycles and improving cash flow
- Enhanced data quality leads to more accurate billing and improved client trust
- Reduced risk of compliance issues and reputational damage from inappropriate comments
3. AI-Driven Catalog Solution Provider
Planning a 5-course dinner for 12 people and unsure which wine to serve? Need to hang a family photo on a concrete wall but don’t know which drill or plugs to use? Customers often struggle to navigate extensive product catalogs to find the right items for their needs. The Catalog Solution Provider addresses this challenge by recommending the perfect products from your catalog that solve their specific problems. By integrating an intelligent AI-driven search engine, this solution matches customer queries, written in natural language, with the most suitable products, thereby enhancing the overall customer experience through personalized recommendations.
Enhanced customer satisfaction through personalized and relevant product recommendations.
Increased sales due to better matching of customer needs with available products.
Streamlined decision-making process, saving customers time and effort.
SAP Validated Partner Use Case
4. AI-Driven Master Data Importer
Our generative AI-powered solution revolutionizes master data management for product and portfolio managers across industries. It addresses the challenge of maintaining up-to-date master data without specialized IT skills. By automating data mapping and import processes from various file sources, including supplier data, we eliminate manual complexities. Users can expect significant time savings, enhanced data accuracy, and improved productivity. This allows managers to focus on strategic tasks rather than grappling with data technicalities, ultimately driving business efficiency and decision-making capabilities.
Streamlines the import process by autonomously interpreting file content and suggesting mappings, reducing manual effort and potential error
Speeds up data importation by leveraging AI to swiftly generate insights and mappings, optimizing workflow timelines
Ensures data accuracy by integrating with SAP master and metadata, enhancing the reliability of value mappings
Minimizes dependency on manual data handling and troubleshooting, thus lowering operational costs
Facilitates scalable operations by handling diverse file formats seamlessly
5. SAP Transport Admin Assistant
This solution is designed to assist administrators of SAP S/4HANA systems, particularly those with moderate to high development activity. These administrators often face the repetitive task of importing transport requests into various systems, typically received via email. Our solution leverages Generative AI to extract data from these natural language emails, automating the import process by monitoring incoming emails and utilizing relevant backend APIs. This streamlines the workflow, reduces manual effort, and enhances efficiency.
Administrators are relieved from the need to constantly monitor the mailbox and manually respond to emails after processing
Emails requiring actions in the SAP S/4HANA system are automatically executed through APIs, streamlining the workflow
Automation reduces the potential for human error by ensuring consistent and accurate execution of tasks
Admins experience increased job satisfaction as they can focus on higher value tasks instead of repetitive, mundane activities
The automated system ensures a faster response to transport-related emails, improving overall efficiency
“Hundreds of Amista’s consultants completed the first step in the Next Level training programme and Amista became the first SAP partner company worldwide to get to grips with SAP GenAi embedded tech”
At Amista, we truly live and breathe our mission statement: ‘We care, we innovate, we deliver, and make sure you love it!’
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